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Waiter (Waitress)

NeueHouse - Madison Square

This is a Full-time position in New York, NY posted May 15, 2022.


NeueHouse is the private workspace and cultural home for creators, innovators, and thought leaders. With iconic buildings, timeless design, thought-provoking cultural experiences, and elevated hospitality, NeueHouse has reimagined the ideal environment for creative potential and progress.

Our Properties

NeueHouse currently operates across three different, but equally iconic properties in New York City and Los Angeles:

  • Our Madison Square (MSQ) House is situated in New York s iconic Flatiron District, was previously home for Tepper Galleries, a well-known Manhattan auction house for international artists and collectors in the 1930s and neighbors the 69th Regiment Armory where the first International Exhibition of Modern Art was held.
  • Our Hollywood House (HWD), which sits on Sunset Boulevard, is one of LA s most celebrated buildings and occupies the original CBS Studio (the world s first structure built intentionally for broadcast). Here genre-defining artists from Orson Wells and Lucille Ball to Janis Joplin, the Beach Boys, and Bob Dylan built their legacy.
  • Our Bradbury House (BB) sits within the Bradbury building in DTLA. Built-in 1893, the Bradbury Building is an architectural masterpiece and one of Los Angeles most historic landmarks. It has been heralded as one of the most thrilling spaces in all North America and is renowned for its breathtaking skylit atrium filled with walkways, stairs, balconies, and intricate ironwork.

These properties are complemented by forthcoming houses in Venice Beach, and Miami, as well as proposed European locations. Regardless of locale, and by deliberate design, all our environment and teams support, nurture and connect the NeueHouse community in reaching their creative potential.

The Role

A Busser's role at NeueHouse is to provide operational support while ensuring that excellent quality and superb service are delivered to all members. The Busser supports the Sever(s) in the running of sections, clearing tables, resetting tables, keeping service stations fully stocked with the necessary equipment for service, and other core functions. Bussers may also act as runners in ensuring food is safely brought from the kitchen to the table as needed.

Bussers represent NeueHouse with hospitality, warmth, and grace in every interaction. In NeueHouse s collaborative atmosphere you take every opportunity to enhance member and guest experience. NeueHouse s team is lean and operates with a mindset of no task is too big or too small.

Responsibilities & Requirements

The role requires someone who is ready to:

  • Consistently provide thoughtful and personal service with the goal to develop a rapport with members and guests
  • Aid in pouring water and clearing tables in accordance with NH Standards
  • Take direction from the Manager, Supervisor, or Server, issuing appropriate items for the table, running food to sections, keep the station clean & clear at all times, react promptly and deal with any spillages or breakages always communicate any service issues to the section Server, Supervisor or Manager.
  • Carry out all end of service procedures efficiently, making sure everything is put away and cleaned, sending relevant equipment to the kitchen porters, polish cutlery and restock stations, clearing linen bins.
  • To be able to work the glass wash machine, clean and polishing glasses, and res-stocking the stations when required.
  • Knowledge of all dishes on the menu, to be able to identify ingredients.
  • Knowledge about different types of cutlery and glasses, as well as their uses.
  • To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done).
  • To be motivated and committed, approaching all tasks with enthusiasm, and seizing opportunities to learn new skills or knowledge to improve your performance.
  • To be flexible, responding quickly and positively to changing environments.
  • To maintain high team, focus by showing co-operation and support to colleagues in the pursuit of department goals.

We are looking for new team members who can demonstrate they are:

  • At least 1 year of experience as a Food Expeditor or similar entry-level role in a restaurant
  • Must be able to lift/move up to 10lbs, frequently lift/move up to 25lbs, and occasionally lift/move up to 50lbs.
  • Must be 18 years of age or older and possess Food Handlers cards
  • Consistently following Food & Beverage sequence of service utilizing all proper procedures standardized by F & B Manager.
  • Impeccable customer service by responding promptly to member/guest needs, soliciting feedback to improve service, and responding to all member requests (not just F&B related)
  • Physical ability and stamina to carry heavy trays and stand for long hours.
  • Availability to work various shifts, including weekends.
  • Good oral communication skills
  • Ability to remain calm and professional in a fast-paced work environment.
  • Ability to keep calm and remain smiling when under intense pressure and ensuring those around you do the same.
  • Ability to coordinate and oversee multiple tasks simultaneously.
  • This position is based in NYC | No relocation assistance provided
  • NeueHouse values diverse educational and training backgrounds in consideration of the role.

COVID19: The health and well-being of our members and staff have been our number one priority and the guiding force behind all our decisions as we open our doors. We encourage you to learn more about our commitment to safety by reading the steps we have taken to ensure that all Members and teams feel safe, comfortable, and secure, going forward on our website.

Diversity & Representation: NeueHouse is committed to building and supporting inclusive and representative communities, long-term career opportunities and extends Equal Employment Opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

More detail about NeueHouse – Madison Square part of NeueHouse, please visit
Associated topics: ayudante de mesera, bar busser, bus, bus boy, busboy, bussing tables, clear dirty table, delivery driver, lift object, limpia mesas